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Customer Service Representatives

SOC Code: 43-4051.00 | Family: Office and Administrative Support

Median Annual Pay
$39,680
10-Year Growth Rate
+-3%
Annual Job Openings
335,000
Entry Education
High school diploma or equivalent

Occupation Summary

Interact with customers to provide information in response to inquiries about products and services and handle complaints.

Official O*NET Key Tasks

Knowledge & Core Skills

Customer Support
Conflict Resolution
Active Listening

Technology Tools Used

Zendesk
Salesforce Service Cloud
Intercom
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